Var Tec Telecom or 10-10-811 has been ripping off my 94 year old mom for months charging $8.30 for a one minute call to California that costs 0.42 they charge a minimum usage fee and other taxes that adds up to over $8.00!!. I called them and complained and they told me that I have to spend $7.50 in calls so I'm not charged the minimum usage fee, or not make any more calls using 10-10-811, so I didn't. The August bill came with NO Calls made, but AGAIN the regular minimum usage fee and other taxes and government fees were charged totalling $8.30!. I called again and asked why these charges were assessed if NO calls were made, they said I had made a one minute call in June (where they already charged me the minimum usage fee) for that month and for July and said they were 2 billing cycles behind in their billing and in addition, they "anticipated" I would spend and charged the minimum usage fee for "my convenience" HORRENDOUS!!! In addition to that the guy "Jason" was extremely rude and wouldn't credit me back, so I'm reporting this rip off to the FCC. 1297a05



  Comments (2)
1. Written by Jack H on August 19, 2010 from athens, georgia, US
Whatever you do.....AVOID using Vartec and many of these dial around services. They add substantial hidden charges to your ATT bill, then ATT says they have no control over these charges and won't take them off. This goes on for months wasting your time and money.
2. Written by vartec sucks on September 2, 2009 from brooklyn, new york, US
they cheat you out of money they hang up on you they went bankrupt what else they expected the rude incompetent idiots at vartec

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